HOWITWORKSFORCLIENTS
HOWITWORKSFORCLIENTS

The VANGUARD PROCESS
for Clients

1

1. Site Visit

We’ll assess your facility and listen to your specific cleaning needs and schedule.

2

2. Customized Quote

We’ll put together a quote based on years of industry expertise. We’ll also make recommendations, or provide multiple options, to help you evaluate and prioritize your cleaning needs.

3

3. Confirmation

You’ll have a chance to request changes to the scope of services, and we’ll work together to agree on a custom solution. We’ll also share industry-specific references you’re welcome to contact at any time.

4

4. Signature

Once you’ve decided to partner with Vanguard, return a one-page, signed agreement. There’s a 30-day cancellation window with no loopholes; love your experience, or let us know!

5

5. Introduction

Take your representative and service team on a tour of your facility, share secure keys and alarm codes if applicable, and discuss expectations of our new provider(s).

6

6. Ongoing Communication

Either the franchisee or a Vanguard Brand Specialist will contact you monthly or as needed to ensure we’re meeting both your and our brand standards.